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Roles and Decisions

The roles and decisions feature manages the assignment of roles to case participants and the recording of formal decisions (besluiten) within cases.

Roles​

Roles define who is involved in a case and in what capacity. Common role types in Dutch government case management include:

  • Behandelaar (Handler) -- The case worker responsible for processing the case.
  • Initiator -- The person or organization that initiated the case (e.g., the applicant).
  • Belanghebbende (Stakeholder) -- Parties with a vested interest in the case outcome.
  • Adviseur (Advisor) -- Internal or external advisors consulted during case processing.
  • Medeinitiator -- Co-initiators of a case.

Role Management​

  • Assign roles to users or external parties.
  • Track role history (who was assigned when).
  • Role-based access control for case data.
  • ZGW-compatible role types via the roltype mapping.

Decisions (Besluiten)​

Decisions are formal administrative outcomes recorded against a case:

  • Decision types -- Configurable via the besluittype ZGW mapping.
  • Decision recording -- Capture the decision text, date, and responsible authority.
  • Decision publication -- Track whether a decision requires publication.
  • Appeal tracking -- Link decisions to subsequent objection (bezwaar) cases.

Status​

This feature is defined in the spec at openspec/specs/roles-decisions/spec.md and is partially implemented through the ZGW API mapping configuration.