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Adviesaanvragen (inter-departmental consultations)

n8n workflows: see docs/n8n-consultation-workflows.md for the webhook contracts and installation guide. Note: consultation-management.md covers public participation / inspraak. This page covers inter-departmental and external advisory consultations delivered by consultation-management change.

Structured inter-departmental and external advisory consultations (adviesaanvragen) as a first-class entity in Dossiq. Replaces email-based informal advice exchange with tracked, auditable departmental coordination per Awb articles 3:5-3:9.

Specs​

  • openspec/changes/consultation-management/specs/consultation-management/spec.md

Features​

First-class consultation entity (V1)​

  • Consultations stored as OpenRegister objects linked to a parent case.
  • Auto-generated number ADV-{year}-{seq}.
  • Bidirectional navigation between consultation and case.

Lifecycle with deadline enforcement (V1)​

  • Status transitions: open → ontvangen → in_behandeling → advies_uitgebracht → afgesloten (plus ingetrokken).
  • T-5 deadline warning (configurable offset) and overdue escalation, driven by n8n.
  • Extension requests with approval flow.

Structured document exchange (V1)​

  • Context documents linked (not copied) from the parent case.
  • Consulted party uploads advice via the case folder (Adviezen/{ADV-...}/); document version history preserved.
  • Document access scoping enforces BIO confidentiality rules.

Activity timeline integration (V1)​

  • All six lifecycle events appear chronologically on the case's activity timeline.
  • Overdue events visually distinct (red/amber).

Dashboard widgets & KPIs (V1)​

  • "Openstaande adviesaanvragen" widget per department.
  • Performance metrics (average response time, on-time rate, advice outcome distribution) for coordinators.
  • Bottleneck detection alerts when a body's overdue rate exceeds 20%.

Configurable consultation types per zaaktype (V1)​

  • Admin defines mandatory and optional consultation types per case type.
  • Mandatory consultations are auto-created on case creation and block case progression to the decision milestone until completed.

Advisory body registry (V1)​

  • advisoryBody records for internal departments (Nextcloud group-backed) and external organisations (email + secure response link).
  • Specialisations as searchable tags.

Parallel + sequential consultation patterns (V1)​

  • Parallel: all-mandatory-must-complete gate.
  • Sequential: dependency on another consultation finishing first.

Assignment & reassignment (V1)​

  • Coordinator assigns a specific user within the consulted department.
  • Reassignment notifies both old and new assignee.

External advisory body via secure link (V1)​

  • 256-bit single-use token; expires on closure or 90 days.
  • External body responds via secure link (advice document + outcome + notes).
  • All access logged for BIO 8.3.1.

n8n workflow integration (V1)​

  • consultation-deadline-monitor: daily T-5 warning + overdue escalation.
  • consultation-email-fanout: external advisory body notification.
  • consultation-bottleneck-detection: daily overdue-rate threshold alert.

Entities​

  • consultation
  • adviceResponse
  • advisoryBody

See ADR-000 for field definitions.